Back to News

Help us help you… use the right service Posted on 24 Aug 2020

Self Care Care for yourself at home

  • Minor cuts & grazes
  • Minor bruises
  • Minor sprains
  • Coughs and colds

Pharmacy Local expert advice

  • Minor illnesses
  • Headaches
  • Stomach upsets
  • Bites & stings

NHS 111 Non -emergency help

  • Feeling unwell?
  • Unsure?
  • Anxious?
  • Need help?
  • Call or go online at

GP Advice Contact your GP surgery

  • Persistent symptoms
  • Chronic pain
  • Long term conditions
  • New prescriptions
  • Out of hours Call 111

UTC/MIU Urgent Treatment Centre or Minor Injuries Units

Go to Gosport War Memorial Hospital, Petersfield Hospital


St Marys Urgent Treatment Centre (Portsmouth)

For minor injuries such as breaks, sprains, cuts and other minor conditions

ED (A&E) or 999
For emergencies only

  • Signs of heart attack
  • Signs of stroke
  • Choking
  • Blacking out or serious blood loss

If you don’t know what to do or need advice contact NHS 111.

While we continue to manage social distancing, the  Emergency Department at Queen Alexandra Hospital and our local GP practices are very busy. Other services can help if you need NHS help in a hurry but phone before you go...

Minor illness? Ask a pharmacist

Get expert advice on common health problems (coughs, colds, flu, rashes) from your local pharmacist. It may save you a trip to your GP surgery – you don’t need an appointment and you can speak in a private area. You’ll be advised if they think you need further help.

Minor injury? Try one of these

You can often be seen more quickly, 7 days a week, for broken bones, sprains and strains, minor cuts and wound infections at:

  • St Mary’s Urgent Treatment Centre, Milton, Portsmouth
    0333 200 1822
    Open from 7.30am to 10pm weekdays and 8am – 10pm weekends
  • Petersfield Community Hospital Minor Injuries Unit
    023 82 310595
    Open seven days a week from 8am to 5.45pm
  • Gosport War Memorial Hospital Minor Injuries Unit
    023 92 794753
    Open seven days a week from 8am to midnight.

Not sure? NHS 111 or

Leave the Emergency Department for life threatening conditions. If you are waiting for a convenient time to go, it’s not an emergency. If you are not sure, NHS 111 will advise you and find the appropriate care for you.

5 things you can do

  1. Keep the Emergency Department free for those with critical or lifethreatening conditions.
  2. If you think you might need to go to the Emergency Department but you are not sure, call 111 first for
    advice. They can book you a time slot to attend ED if you need to go.
  3. Phone your GP practice or use the econsult function on their website if you need same day help from a GP.
  4. If you have symptoms of COVID-19 (a high temperature or a new, continuous cough), loss or change of sense of smell or taste, please do not attend the Emergency Department or any of these other services. Check what to do here on the website
  5. Share this information with your relatives, friends and colleagues locally.

If you need this information in an alternative format (eg large print) or language email


Your Neighbourhood Professionals. Just a Click Away! Need care but want to stay in your own home?
Your Neighbourhood Professionals. Just a Click Away! Need care but want to stay in your own home?