Getting the most from your appointment - Gudge Heath Lane Surgery

Ask yourself

How important is it that I’m seen quickly, or would I be better waiting for an appointment with a particular GP? If you have a long-term condition you’ll probably benefit from a GP who knows you. Do I really need to see the GP or could the nurse or pharmacist help me?

Don’t be put off by a GP who runs late

They may be spending needed time with patients. One day you may appreciate them running late for you.

It’s tempting to bring a list of unrelated problems

The majority of GP appointments are ten minute duration. We ask that you try to observe the “ One appointment, one problem” ethos. We strive to deal with each medical problem to the highest standard and this proves to be impossible if we are asked to deal with a number of problems in one appointment slot.

But consider what’s achievable in 10 minutes. 4 problems in 10 minutes – that’s 150 seconds each. It’s often better to come back again and spend more time on a problem rather than squeeze as many as you can into one ten minute appointment.

Before you see the GP

Work out in your own mind what you’re worried about, and highlight any particular concerns. Consider preparing short notes, including how you would describe your symptoms.

Get to the point

Don’t beat about the bush and don’t keep important issues until the end.

Wear accessible clothing

If you’re likely to need to undress for examination.

Make sure you understand what happens next, if you are not sure

Ask to go through the plan again.

Have your say and get your views heard

Join our patient participation group and please fill in a Friends and Family card after each contact you have with the surgery.