|Each patient who uses eConsultation will receive a request via email to complete a survey regarding their experience of this service seven days after their eConsultation. This email survey will come from the eConsult provider not Gudge Heath Lane Surgery.
Please Note: This service is intended for our patients who are in the UK at the time of using e-Consult – and not those who are overseas for any reason.
The practice regrets that it cannot offer telephone or email consultations to patients who are outside of the UK, and for legal reasons we are not in a position to deal with any clinical issues involving patients who are abroad. If you are travelling abroad, you should ensure that you have adequate medical/travel insurance. In the event that you require medical assistance, you should seek a local service and inform your insurance company as appropriate.
On return from your travels, please do not hesitate to contact the surgery if you need further assistance and bring any relevant medical information relating to the episode with you.
If you’re travelling in Europe, apply for a free European Health Insurance Card (EHIC) which may give you access to reduced cost medical treatment in Europe. For more general information about healthcare abroad, go to the NHS Choices website (www.nhs.uk) and search for ‘healthcare abroad.’
In order to continue to be able to send you TEXT Messages (for appointment reminders and invites for vaccinations) we need to have your explicit consent.
We will not use your mobile number for any other reason except your direct healthcare.
Please send the word START to 078 0000 8113 if you wish to receive TEXT messages or STOP if you do not wish to receive these messages. You can opt in or out at any time. This mobile number is only for this purpose.
Welcome to our website.
187 Gudge Heath Lane
Tel: 01329 280887
Fax: 01329 513668
This website provides many online facilities, including appointment booking and cancellation, registration, prescription ordering, and much more. It also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find the website useful and informative.
Vision And Customer Service Standards
To smile, and greet patients and visitors to the practice politely.
To listen to patients, and be as helpful as possible.
To meet each persons needs and preferences with regard to equality, diversity and access.
To provide our patients with the highest possible standard of care.
To be recognised as the best GP Practice in Fareham.
Named GP for all Patients
All patients have a named GP who will have overall responsibility for the care and support that our surgery provides to them. They will also work with other relevant health and care professionals, who are involved in your care,to ensure that your care package meets your individual needs.
If you supply us with your email address we may use it to keep you updated with Services at the Surgery.